Archives For Television

The Hiro-Chang Theory

bob —  October 1, 2010

(Honestly: I have NO IDEA why I wrote this blog entry…)

Here's my theory: The character of Señor Chang on the NBC show Community is that show's version of Hiro on the NBC show Heroes. And no, it's not because they are both Asian.

I loved the first season of Heroes. And if you watched it, I'll bet you did too. 

And I'll bet the slow-motion, 4 season-long train wreck that followed broke your heart as it broke mine. Unless of course you were one of the millions of hopeful Heroes watchers who bailed out in disgust somewhere in season 2. Or 3. Or 4. 

The problems with Heroes were many: Too many characters, too many character twists (Wait- is he a good guy now? A bad guy again? What, he's got powers now? He lost them? He got different ones? He lost those?), too many soap-opera like boneheaded plot moves that stretched not just the audience's credulity but their patience  (3 different characters with three different powers played successively by the same actress with the head-scratching explanation of "Twins!"… "Uh, wait, we mean Triplets!"). Randomly switching characters from good to evil and back again, starting major plot lines only to inexplicably abandon them two episodes later, killing off characters just when they started to get interesting…

But the single most egregious error, the one move that in my opinion ultimately sank what promised to be an epic series was this: Losing the plot with Hiro

When we met Hiro, he looked like this:

Hiro-vulcan-salute1
 But before long we got a glimpse of future-Hiro:

Future-hiro-heroes
Talk about a transformational character arc!

At the beginning of the series, Hiro was one character among many. But the glimpses of future Hiro with his badass sword, soul patch and ponytail (admit it- he works it) and the hope of seeing an awkward, geeky cubicle dweller transformed into a katana-wielding, time-bending Super Samurai pushed him forward from the pack and over that first season, made him the heart and soul of the show. It was, in part, the promise of that transformational arc that propelled Heroes to huge ratings and the betrayal of that promise that left viewers feeling burned and betrayed.

The failure to develop Hiro in the promised direction, and even instead taking him in the very OPPOSITE direction (seriously- make him into a mental ten-year old? And then four episodes later forget that you even did it??? ) left me puzzled and even angry. All the show had to do to become EPIC was show us how Hiro Nakamura turned from zero to hero. That's it.

Never happened. And now the show will go down in TV history as one of the biggest and most-expensive flame-outs ever. 

Why all the Heroes history? 

Because the same thing is happening with what is arguably one of the best shows on today: Community.

The ensemble comedy about a lawyer who is discovered to have faked a college degree and so is forced to return to community college to bang out a degree is one of the funniest shows on right now. And like Heroes one cast member has become a breakout star- Se√±or Chang. 


 

So what's the problem? In an effort to keep Se√±or Chang front and center in the lives of the cast, they've demoted him from powerful (and hilariously over-the-top)  teacher of Spanish with occasional flashes of insecurity to whiny student who faked his college degree to get a job as a teacher (wait- haven't we heard that somewhere already??) who, rather than being hilariously braggadocio, now simply wants to be liked. 

In other words, like with Hiro, they're moving in the wrong direction with their break-out character.

Turn back now, Community! Save Señor Chang!

Me ‘n’ Comcast: Social Media WIN

bob —  February 12, 2010

Screen shot 2010-02-12 at 7.55.14 AM  We have basic cable. And when I say "Basic", I mean seriously basic- local stations, a few shopping channels… TBN just for kicks. You know, basic.

But the other day, I heard we could get that basic in HD for just a couple of dollars more. I called the cable company, and sure enough. They could even get a tech out that afternoon. 

So while waiting for the cable guy, I ordered an HD TIVO on Amazon, expecting to give away or sell our old one, and looking forward to the glory that is LOST and American Idol in HD so brilliant, you can see the hairs in Simon's nose or the food stuck in Hurley's chops. 

Cable guy came and did his magic, leaving a little HD box on top of our armoire as he left. 

So far so good- at least until the next day when the Tivo came. The HD box didn't have the right outputs to go to the Tivo AND plugging the cable right into the Tivo got me a message- you need two "CableCARDS" to make this work. 

Okay, thinks I- how hard could that be?

Incredibly. 

I called the cable company and was told- Sure- we have those- just go down to the service center and pick them up. Sounds easy I thought. 

The next day around lunch time, I head down, take my number, wait my turn, and get promptly DENIED. Not only was I denied, but I was made to feel foolish. "We don't do that" they said. Regardless of what the customer service rep told you- we don't hand out the cards (they actually don't- it's a tech install) and we don't give them out for anything under our basic extended package (two tiers above what I wanted to pay). 

Why not? "It won't work- technically it's incompatible" three separate customer service people lied to me. 

But I have a friend who already has exactly what I'm asking for. "No, you don't." 

Ahh- fine, whatever. Upsell me. 

So I left, angry and a lot lighter in the wallet than I wanted, determined to look at the DISH network. 

And that's when the magic started. On the way home, at a stop light and definitely NOT contrary to Oregon's newly passed anti-texting laws, I Twittered the following: "I despise the shifty, upselling, lie-telling tactics of @Comcast. "Sorry we just dont do that simple thing we already did for your friend.""

Within minutes I had a reply from @ComcastBonnie asking what had happened. In 140 character increments I told her just what had happened and just how I felt. SHe told me the reps were misinformed and that BY LAW they had to give me what I was asking for. 

That was all I needed to hear. I called Comcast and explained my situation to the first rep. Again, denied. We don't do that. I told him I was in touch with a customer representative from their headquarters who assured me they did. I got kicked up a level. 

This guy told me the same thing. We don't do that. BY LAW? No… there's no law. Who's telling you that? 

Uh… ComcastBonnie? On the Twitter? 

Yeah…

No. But we *can* do this with just the basic started package, one tier down from what they had sold me earlier- but still more cable than I wanted. 

Sigh- let's do that. 

I reported back to Comcast Bonnie what had happened and she continued to assure me I was in the right. In the meantime, I checked Google for this "law" of which she spoke, and sure enough- the FCC/Congress *mandate* that the cable companies provide these cards to whoever asks for them. This is to keep the cable companies from shutting out other devices besides their own- basically making you use their DVR. 

Comcast Bonnie asked for my phone number and a 1/2 hour later, I had a call from someone at Comcast, no doubt a few pay grades above the drones I had been being frustrated by all day. She assured me they'd work something out, and after checking and calling me back, told me that YES, they could do exactly what I was asking. Her exact words? "We don't proactively offer this to customers, but we do provide it when asked." 

Yeah. When asked repeatedly over the course of 15 different conversations with 20 different reps, you do. Otherwise…

But the thing that impressed me was this: While the traditional route of calling customer service yielded the expected results of frustration and run-around, simply Twittering my anger with them resulted in attention and service beyond anything I've gotten from a company like Comcast. Regardless of their other issues and the fact that they seem intentionally to be subverting the will of the FCC and their customers, they are getting customer service thru social media right. 

Kudos, Comcast and @ComcastBonnie. I appreciate this piece of my experience with your company. 

And if I have any other problems, I know now how to let you know :)

Heroes…

bob —  December 5, 2006

Anyone else REALLY enjoying Heroes??? This is one seriously good show.
I have about 5 shows I’m watching right now, which feels like a lot- but compared to the amount of TV I used to watch…

I’m glad that TV has been liberated from schedules… With the internet, DVDs, TIVO, etc, no one ever need miss a show, and you can watch them at your convenience, not the network’s.

Every episode of Heroes is online, on the official NBC site, here. Actually- every episode except the first. But if you want that one, you could try here.
Awesome!Heroesdownloadsdesktopgroup800x60001

The Office…

bob —  November 29, 2006

Carell
Okay, I admit it. As a big fan of the British TV series The Office, I was at first uninterested (and frankly a bit dumbfounded) by the idea of them making an American version of the show. And when I watched the first couple of episodes of the american series, based as they were on the scripts from the Brit show, I was just really turned off. It didn’t seem as funny, and to see them attempt some of the same jokes and situations, but without Ricky Gervais… it just seemed lame. Lame, lame, lame…

But I’ve repented. That’s right- changed my mind!

With a bit of space between me and the last time I watched the British series, and with giving the US one a decent shot, I can now say- it rocks. Seriously, seriously funny. Not the same as the british, which is good. Steve Carell has got his own thing going on… If you haven’t given it a chance, you too should repent. Yeah- the original was good, but it’s gone… get over it! :)

I got my wife to watch a couple episodes last night, and I think she might be hooked! Rock on…

So, let’s say someone wanted to see this American version, but they didn’t know exactly how to go about it. I suppose that one could, if one were so inclined, click here. But I certainly wouldn’t recommend doing such a thing.

I can’t tend my business…

bob —  September 2, 2006

Chillax with Spock!

bob —  September 2, 2006

ht: iRich

the dead zone…

bob —  August 8, 2006

The Dead Zone…

Fairly crappy Christopher Walken movie…

Pretty good TV show!

It’s a rare thing when a TV show bsed on a movie totally blows away the movie on which it’s based… or is it? Anyone else have other examples of the same phenomenon?

quote of the day…

bob —  July 27, 2006

From the previous post on bad TV…

“I saw an episode of So You Think You Can Dance a few weeks ago and I felt like a lot less of a man after I watched it. I didn’t like that feeling.” -Dustin

What the freak…???

bob —  July 27, 2006

So- just a quick question…

What the heck is going on with TV right now?

Some disclaimers:

We don’t watch much…

We DO watch American Idol when it’s on…

That having been said, last night, when the kids were down and the house was quiet, I said “Let’s watch a few minutes of TV” to my beautiful wife Amy.

I plopped on the couch (yeah- I actually make a “plopping” sound- it’s weird!) and hit the remote… We don’t have anything more than the $8 a month basic cable, so…
Fox, ABC, NBC and CBS ALL had some freakin’ Idol Rip off!

Dancing on one, teen band on the other, angry hipsters screachin’ away on another… buncha pretty star wannabes sitting on a couch voting someone off the island on another… I just kept flipping around in disbelief, looking for something, ANYTHING with an actual plot, some jokes, a story… anything!
So You Think You Can Dance???

Main_home
Aye carumba… More like So You Think You Can Program a TV Schedule?!?

(I know I’m stirring up a poop storm here. Some of you actually seem to like these rip offs :)

oh..my… freakin… gosh!

bob —  July 23, 2006

May I humbly suggest that Stephen Colbert be named the moderator of every national debate in the next Presidential Election… and every election thereafter???